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Better customer service. An online store has the capacity to interact with customers, remembering who they are, asking questions and receiving enquiries, and ensuring that they are provided with the most complete and up-to-date information about products and services.
Reduced costs. Internet technology means that order processing and acknowledgement, invoicing and accounting can all be automated and integrated. Product information is available to customers and orders can be taken at any time, leading to significant cost savings and improved efficiency. International orders can be received as simply and easily as local ones. The lower cost of orders creates an opportunity for discounts and added value to customers.
Ecommerce
is the ability to accept orders and payment online. This requires a website with a shopping facility (often called a shopping basket/cart),
and a credit card acceptance facility. Quadsite can help you develop both.
Internet technology allows order processing and accounting to be automated and integrated. Product information is available to customers and orders can be taken at any time, leading to significant cost savings and improved efficiency. International orders can be received as simply and easily as local ones. The lower cost of orders creates an opportunity for discounts and added value to customers. |
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